ProductsFAQTitration / Problem solutions

Problem solutions

FAQ | Problem Solutions
Questions Answers
How fast can I get help if our titrator were to fail? Can you provide a replacement device on short notice? Contact us! Perhaps we will be able to help you over the phone! In most cases, it is possible to send out a replacement device promptly.
Troubleshooting: Which measures can help in case of problems? First, the sensor is always inspected (e.g. by means of calibration or a titration curve with a standard). An important point is the correct dosing: Are there air bubbles? The reaction must take place correctly: is the ph value correct? It is recommended to titrate one standard and one sample and to send the GLP documentation to SI Analytics. Most of the time, the cause of the problem is found quickly.